About Us

Our Story

  • Dupler Office is both an achievement of a life-long dream, and the beginning of a new opportunity. We learn something new every day and strive to be better today than we were yesterday and better tomorrow than we are today. As a full service office furniture dealer, our passion is to create great places for people to work, heal and learn.




We love to interject fun into our work life. It is even more fun when our clients participate! We built our business on the core philosophy of people, process and place. As we continue to weave these values and grow Dupler Office, we focus on the fact that we must have fun while working this hard.


Our approach encompasses the belief that design really does matter. We care about our client’s space and think about how a space functions and feels, not just how it looks. We are thought leaders in workplace design and can help you discover the possibilities for your environment.



Our attitude of constructive discontent drives us to constantly challenge the status quo and find a better way of doing what we do each day. We live in a fast-paced environment that fosters creativity and enables our team to produce outstanding results. We listen, challenge and solve your needs, in order to achieve amazing results.


We believe it is not a choice on whether or not to give back. We want to support our community that supports us. We challenge other small businesses to do the same. Every act of kindness, no matter how big or small, can make a difference.


“We have partnered with Dupler Office on numerous projects over the past few years and they never disappoint. Their expert guidance from design, through installation is unrivaled! And their customer service is top notch! I would confidently recommend them to a friend, client or customer.” -Stacey VanDyne, Safelite


Our People

  • People. Our people are at the core of our business. Our focus on people starts with our families, evolves into our work family and encompasses our clients and friends to work together to build great solutions. With people at the center of our universe, doing the right thing is not an option, it is the expected. What we say we will do, we simply do, Period.

    Dupler Office



Living the dream

Favorite Quote:
'Always take time to sharpen your axe.'

Doug Burton
evp business development



Weekend warrior

Favorite Quote:
'We're gonna need a bigger boat'

Andrew Beard
senior project coordinator



Swing high

Favorite quote:
'Everything is awesome!'

Nick Carnesi
interior designer



Subversive suburbanite

Favorite Quote:
'Don't bite your friends.'

Carleen Calcaterra
project coordinator




Fotog saavy

Favorite quote:
'Less is more.'

Alicia Danforth, IIDA
director of design



Marathon runner

Favorite quote:
'If you risk nothing, then you risk everything.'

Brandon Dupler



Sassie swimmer

Favorite quote:
'Do unto others as you would have them do unto you.'

Carrie Dupler



Pie baker

Favorite quote:
'Wishing you love & prayers.'

Donna Dupler




Weekend chef

Favorite quote:
'It takes a village.'

Randy Dupler



Maddie's dad

Favorite quote:
'Boy, these pretzels are makin' me thirsty!'

Pete Feasel
account manager



master gardener

Favorite Quote:
'Actions speak louder than words.'

Ron Geese
business development consultant



Island girl

Favorite quote:
'Never say never.'

Angie Green
senior interior designer




Passion for fashion

Favorite quote:
'A grateful heart knows many joys.'

Barbie Pallo
chief of staff



peace keeper

Favorite quote:
'Give peace a chance.'

Melissa Peace
interior designer




Favorite Quote:
'No matter where you go, there you are.'

Brittany Djoice
senior interior designer



locally grown

Favorite quote:
'It's never to late to be what you might have been.'

Amanda Shaw
interior designer





Favorite quote:
'Be a leader, not a follower.'

Wes Siegenthaler
evp business development



household ceo

Favorite quote:
'Be yourself. Everyone else is taken.'

Debbie Zwick
marketing guru



Think it

Favorite Quote:
'See what you can do.'

Dupler Office
brighter. simpler.


Teamwork is everything

Combined years of Experience

Furniture Manufacturers

Our single focus is service

Passionate people here for you


Our Approach

  • Simply put, we get it! We deliver each order through phases, guided by a step-by-step process that makes sure every detail is buttoned up.

    Dupler Office



|       dive deep & discover

|       listen to your needs

|       consider your office culture

|       solve your challenges

|       space aesthetic + function + feel



|       connect solutions to business drivers

|       make good design affordable for all

|       utilize the best manufacturers in USA

|       use the most advanced design tools

|       generate drawings and specifications



|      order assurance

|      our proven process – the Dupler Way

|      guarantee everything arrives as planned

|      professional installation

|      post-installation audit

  • Professional, timely, trustworthy, committed to their business and their community.

    Cindy Hilsheimer
    Cindy Hilsheimer , Beecher Hill Search
  • Dupler did a great job to help us meet an extremely aggressive schedule. The team was great.

    Jennifer Crawford
    Jennifer Crawford , Asset Strategies
  • You guys were very responsive and actually did what you said you would do when you promised to do it!

    Tim Wiechers
    Tim Wiechers , Assurex


Our Clients

  • All
  • Heal
  • Learn
  • Manufacturers
  • Work


Do you inspire performance?



Basic Function:
Generates leads, qualifies potential customers and convinces clients to buy furniture and services from the dealership. This position is responsible for sales volume, margin percent and new business goals on a monthly, quarterly and yearly basis.

Specific Responsibilities and Duties:
Lead Generation
-Networks extensively for leads (business groups, real estate brokers, A&D community, local community organizations, industry organizations—IFMA, BOMA, IIDA, etc.)
-Researches for leads through business journals, newspapers, industry periodicals and publications, internet, etc.
-Develops target account list of potential clients, including major corporations, local/state/federal government business, higher educational entities, healthcare systems; uses deliberate, measurable long-term plan to penetrate these accounts
-Establishes and maintains a minimum of five coaches (Commercial Real Estate Broker, A&D, Economic Development); implements a marketing strategy and regular touch points with these individuals
-Works closely with dealership’s manufacturer representatives and strategic account managers to target opportunities for sales
-Cold calls potential clients in person or by telephone, or combination
-Participates in dealership lead generation programs such as telemarketing, target marketing, industry events, etc.; follows up diligently on leads provided by the dealership

-Qualifies leads into potential customers; does thorough need analysis to understand client’s requirements for furniture products and services
-Makes persuasive presentations to customers on dealership’s products and services—in person, through written/graphic documentation and electronic means
-Develops detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, project coordinators, sales leadership, etc.) and presents these to the customer in a timely manner
-Works with leadership team to develop Master Services Agreements to present to customer when a complex scope of work is sold or for major clients (installation, design, project management)
-Leads special bid pricing engagement with manufacturer’s to ensure most competitive pricing structures for client bids
-Present and review pricing models to sales leadership to determine client discount(s) and establish gross margin percentage goals
-Provides accounting department with timely information for any necessary credit checks 

Sale Implementation
-Is responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnel
-Accepts responsibility for the accuracy of specifications when entering orders themselves, and reviews specifications for obvious errors when done by others (design, for instance); provides complete, accurate and timely sales order (header data, pricing, contract numbers, site and project parameters, installation schedule, etc.) information required for proposal/sales order system
-Ensures a responsible close of sale by obtaining signed sales orders (and terms & conditions, if appropriate), client purchase orders and deposits as required
-Stays involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied

Customer/Account Interfaces
-Is available, responsive and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc.
-Provides frequent and regular follow-up contact with customer regarding after sale services and information, including customer satisfaction
-Conducts a professional, cooperative interface with the customer, the customer’s employees, and the customer’s third party consultants/subcontractors
-Ensures the customer gets frequent and regular reports on order status, project progress and overall customer activity status
-Assists accounting in resolving any late receivables or customer credit issues

Goals and Performance
-Meets monthly, quarterly and yearly sales, margin and new business goals as set by the dealership and sales manager
-Provides timely reports on sales forecasts and new leads as required
-Participates in special sales programs sponsored by the dealership or in conjunction with the dealership’s designated furniture manufacturers; attends training sessions as determined by the dealership

Contract Furniture Management
-Is knowledgeable of dealership’s product lines—product features, application, technical capabilities, specification, etc.
-Has good understanding of contract furniture management at dealer level—account servicing, project management, order preparation, order management, factory interface, delivery & installation— including sale’s role in those processes and procedures
-Functions as customer advocate for internal order fulfillment performance and service products
-Has knowledge of office environment issues (ergonomics, technology integration and use, office productivity, etc.) and general business trends

-4 year degree
-Minimum of 3 years of sales experience with proven success
-Excellent communication and writing skills



Basic Function:
This position generates quotes, assists with pricing, tracks discounts, freight and installation, develops final proposals, handles order entry and all order processing (from order entry point through punch list), provides excellent communication and service to clients, supports the sales and design teams, and handles other associated details. This position is also responsible for consistently demonstrating the Dupler Office Core Values and delivering the Dupler Office Client Experience with each and every client.

Primary Responsibilities:
Sales Order Preparation
-Assists sales/project personnel with pricing, product research and technical order information (C.O.M. requirements, custom requirements, etc.)
-Assists sales with the preparation of quotes; reviews quotes and prints them for sales presentations to customers
-Reviews and proofs orders for basic information (ship to, bill to, contract number, etc.), accuracy and completeness
-Ensures all orders are entered promptly, and reviewed for accuracy and completeness before being sent to the manufacturer/vendor
-Ensures factory interface is on-going and that all orders are monitored for projected ship dates and project schedule requirements, that all acknowledgments are checked and discrepancies followed up on, and that all orders are closed out in a timely and responsible manner

Sales Order Management
-Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.)
-Checks acknowledgments against orders; resolves discrepancies with factory; sends acknowledgments to customers; verifies ship dates with customers
-Reviews receiving information from field operations and matches to order; resolves discrepancies before approving and sending to payables; enters receiving information into sales order system
-Enters orders for punch list/warranty work; follows up to ensure all punch list work is done in a timely manner

Client Service
-Communicates with customers regarding order status and punch list resolution
-Provides clarification and answers for customer questions regarding order issues

Work Order Management
-Prepares work order packets and delivers packets to operations
-Provides schedule information to dispatcher

File Control
-Maintains master sales order and work order files, ensuring files are complete and current

Project/Account Coordination
-Analyzes order requirements, details scope of work, requests service pricing and schedules work with dispatcher for deliveries and small installations
-Interfaces with factory on order status, current lead times, reservation of manufacturing for future project orders, specials requirements, C.O.M. requirements, etc.

Sales/Work Order Close-Out
-Maintains and files customer sign-offs for all assigned sales/work orders
-Responsible for punch list resolution, including ordering product and initiating work orders and following up to ensure timely completion of punch list work

Reports To Chief of Client Services

-Associates Degree or equivalent work experience
-3+ years’ experience in client service and commercial furniture/work spaces

-Knowledge of industry pricing, discounts, freight, and installation
-Strong computer and technology skills including Microsoft Office and sales order technology
-Working knowledge of the dealership’s contract furniture lines, including features/benefits, pricing, application and assembly, specification options ad nomenclature, etc.
-Solid interpersonal and communication skills to interact effectively with a wide range of people both within and outside the company
-Strong organizational and administrative skills; good oral and written communications abilities

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.

  • Professional, timely, trustworthy, committed to their business and their community.

    Cindy Hilsheimer
    Cindy Hilsheimer , Beecher Hill Search
  • Dupler did a great job to help us meet an extremely aggressive schedule. The team was great.

    Jennifer Crawford
    Jennifer Crawford , Asset Strategies
  • You guys were very responsive and actually did what you said you would do when you promised to do it!

    Tim Wiechers
    Tim Wiechers , Assurex

Contact Us

We look forward to hearing from you