About Us

Our Story

  • Dupler Office is both an achievement of a life-long dream, and the beginning of a new opportunity. We learn something new every day and strive to be better today than we were yesterday and better tomorrow than we are today. As a full service office furniture dealer, our passion is to create great places for people to work, heal and learn.

DUPLER LOGO SQUARE-PMS 3125

 
 

Balance.

We love to interject fun into our work life. It is even more fun when our clients participate! We built our business on the core philosophy of people, process and place. As we continue to weave these values and grow Dupler Office, we focus on the fact that we must have fun while working this hard.

Inspire.

Our approach encompasses the belief that design really does matter. We care about our client’s space and think about how a space functions and feels, not just how it looks. We are thought leaders in workplace design and can help you discover the possibilities for your environment.

 
 
 
 

Achieve.

Our attitude of constructive discontent drives us to constantly challenge the status quo and find a better way of doing what we do each day. We live in a fast-paced environment that fosters creativity and enables our team to produce outstanding results. We listen, challenge and solve your needs, in order to achieve amazing results.

Service.

We believe it is not a choice on whether or not to give back. We want to support our community that supports us. We challenge other small businesses to do the same. Every act of kindness, no matter how big or small, can make a difference.

 
 
 
 

DUPLER OFFICE SHOWROOM

Dupler Office is located in the historic Belmont Building on Spring Street. Our showroom space demonstrates our motto ‘Think it, Create it, Do it’ with touches that offer exploration and discovery; a place where we listen and work with you to offer solutions for your new office space.

Team

Our People

  • People. Our people are at the core of our business. Our focus on people starts with our families, evolves into our work family and encompasses our clients and friends to work together to build great solutions. With people at the center of our universe, doing the right thing is not an option, it is the expected. What we say we will do, we simply do, Period.

    Dupler Office

 
 

Doug

Living the dream

Favorite Quote:
'Always take time to sharpen your axe.'

Doug Burton
evp business development

burtond@dupleroffice.com

Andrew

Weekend warrior

Favorite Quote:
'We're gonna need a bigger boat'

Andrew Beard
senior project coordinator

bearda@dupleroffice.com

Nick

Swing high

Favorite quote:
'Everything is awesome!'

Nick Carnesi
interior designer

carnesin@dupleroffice.com

Carleen

Subversive suburbanite

Favorite Quote:
'Don't bite your friends.'

Carleen Calcaterra
project coordinator

calcaterrac@dupleroffice.com

 
 

Alicia

Fotog saavy

Favorite quote:
'Less is more.'

Alicia Danforth, IIDA
director of design

danfortha@dupleroffice.com

Brandon

Marathon runner

Favorite quote:
'If you risk nothing, then you risk everything.'

Brandon Dupler
principal

duplerb@dupleroffice.com

Carrie

Sassie swimmer

Favorite quote:
'Do unto others as you would have them do unto you.'

Carrie Dupler
cfo

duplerc@dupleroffice.com

Donna

Pie baker

Favorite quote:
'Wishing you love & prayers.'

Donna Dupler
librarian

duplerd@dupleroffice.com

 
 

Randy

Weekend chef

Favorite quote:
'It takes a village.'

Randy Dupler
principal

duplerr@dupleroffice.com

Pete

Maddie's dad

Favorite quote:
'Boy, these pretzels are makin' me thirsty!'

Pete Feasel
account manager

feaselp@dupleroffice.com

Ron

master gardener

Favorite Quote:
'Actions speak louder than words.'

Ron Geese
business development consultant

geeser@dupleroffice.com

Angie

Island girl

Favorite quote:
'Never say never.'

Angie Green
senior interior designer

greena@dupleroffice.com

 
 

Barbie

Passion for fashion

Favorite quote:
'A grateful heart knows many joys.'

Barbie Pallo
chief of staff

pallob@dupleroffice.com

Melissa

peace keeper

Favorite quote:
'Give peace a chance.'

Melissa Peace
interior designer

peacem@dupleroffice.com

Dupler Office

brighter

Favorite Quote:
'Teamwork is everything.'

Brighter, Simpler, Dupler

dupleroffice@dupleroffice.com

Mindy

dog walker

Favorite quote:
'Don't sweat the small stuff.'

Mindy Long
accounts payable

longm@dupleroffice.com

 
 

Wes

VarsityO

Favorite quote:
'Be a leader, not a follower.'

Wes Siegenthaler
evp business development

siegenthalerw@dupleroffice.com

Debbie

household ceo

Favorite quote:
'Be yourself. Everyone else is taken.'

Debbie Zwick
marketing guru

zwickd@dupleroffice.com

Chantae

flower child

Favorite quote:
'Nothing is impossible. The word itself says I M POSSIBLE.'

Chantae Adams
client service coordinator

adamsc@dupleroffice.com

Nicole

foodie

Favorite quote:
'Attitude is everything.'

Nicole Amicon
business development manager

amiconn@dupleroffice.com

Teamwork is everything

Combined years of Experience

Furniture Manufacturers

Our single focus is service

Passionate people here for you

Process

Our Approach

  • Simply put, we get it! We deliver each order through phases, guided by a step-by-step process that makes sure every detail is buttoned up.

    Dupler Office

THINK IT.

 
 

|       dive deep & discover

|       listen to your needs

|       consider your office culture

|       solve your challenges

|       space aesthetic + function + feel

CREATE IT.

 
 

|       connect solutions to business drivers

|       make good design affordable for all

|       utilize the best manufacturers in USA

|       use the most advanced design tools

|       generate drawings and specifications

DO IT.

 
 

|      order assurance

|      our proven process – the Dupler Way

|      guarantee everything arrives as planned

|      professional installation

|      post-installation audit

  • Professional, timely, trustworthy, committed to their business and their community.

    Cindy Hilsheimer
    Cindy Hilsheimer , Beecher Hill Search
  • Dupler did a great job to help us meet an extremely aggressive schedule. The team was great.

    Jennifer Crawford
    Jennifer Crawford , Asset Strategies
  • You guys were very responsive and actually did what you said you would do when you promised to do it!

    Tim Wiechers
    Tim Wiechers , Assurex

Projects

Our Clients

  • All
  • Heal
  • Learn
  • Manufacturers
  • Work

careers

Do you inspire performance?

WE’RE HIRING!

 

INTERIOR DESIGNER

Basic Function:

 
Design Process

    Attends client planning meetings; presents plans and information to customers for review and approvals.
    Reviews sites; conducts field measurements and plan-to-site adherence checks.
    Inventories existing product; produces as-built drawing/specifications as required.
    Conducts in-depth programming; interviews customer/end users, researches workplace requirements, analyzes space/furniture needs.
    Develops and presents block and space plans.
    Develops and presents color/finish boards and selections; gains customer approval as required.
    Prepares installation drawings for field personnel. Coordinates electrical locations.
    Develops product specifications; double-checks specifications against plans; gets specifications order-entry ready.
    Manages changes and revisions.

 
Departmental Practices

    Assists in the writing and presentation of design proposals and contracts to customers.
    Maintains project documentation, including records of all key decisions, phone conversations, approvals and sign-offs, and notes from project planning meetings.
    Manages adherence to project schedule, internal dealership budget, customer’s project budgets, design task completions and quality of design work.
    Communicates regularly to customers and dealership regarding project status.

Reports To: Company Principal/Head of Operations and Director of Design
Education: Bachelor’s Degree in Interior Design required
Experience: 2+ years Practice experience, preferably dealership design experience

Skills:

    Strong knowledge of interior design field and current practices.
    Understanding of workplace environment issues (ergonomics, technology integrations, environmental sustainability, collaboration, etc.).
    Working knowledge of the dealership’s contract furniture lines, including features/benefits, pricing, application and assembly, specification options ad nomenclature, etc.
    Working knowledge of applicable building codes, ADA regulations, National Electrical Code, etc.
    Solid interpersonal and communication skills to interact effectively with a wide range of people both within and outside the company.
    Strong organizational and administrative skills; good oral and written communications abilities.

 
 
 

CLIENT SERVICES COORDINATOR

Basic Function:

This position generates quotes, assists with pricing, tracks discounts, freight and installation, develops final proposals, handles order entry and all order processing (from order entry point through punch list), provides excellent communication and service to clients, supports the sales and design teams, and handles other associated details. This position is also responsible for consistently demonstrating the Dupler Office Core Values and delivering the Dupler Office Client Experience with each and every client.

 
 

Primary Responsibilities:

 
Sales Order Preparation

    Assists sales/project personnel with pricing, product research and technical order information (C.O.M. requirements, custom requirements, etc.).
    Assists sales with the preparation of quotes; reviews quotes and prints them for sales presentations to customers.
    Reviews and proofs orders for basic information (ship to, bill to, contract number, etc.), accuracy and completeness.
    Ensures all orders are entered promptly, and reviewed for accuracy and completeness before being sent to the manufacturer/vendor.
    Ensures factory interface is on-going and that all orders are monitored for projected ship dates and project schedule requirements, that all acknowledgments are checked and discrepancies followed up on, and that all orders are closed out in a timely and responsible manner.

Sales Order Management

    Disperses order information to appropriate internal and external personnel (sales staff, operations, customer, etc.).
    Checks acknowledgments against orders; resolves discrepancies with factory; sends acknowledgments to customers; verifies ship dates with customers.
    Reviews receiving information from field operations and matches to order; resolves discrepancies before approving and sending to payables; enters receiving information into sales order system.
    Enters orders for punch list/warranty work; follows up to ensure all punch list work is done in a timely manner.

Client Service

    Communicates with customers regarding order status and punch list resolution.
    Provides clarification and answers for customer questions regarding order issues.

Work Order Management

    Prepares work order packets and delivers packets to operations.
    Provides schedule information to dispatcher.

File Control

    Maintains master sales order and work order files, ensuring files are complete and current.

Project/Account coordination

    Analyzes order requirements, details scope of work, requests service pricing and schedules work with dispatcher for deliveries and small installations.
    Interfaces with factory on order status, current lead times, reservation of manufacturing for future project orders, specials requirements, C.O.M. requirements, etc.

Sales/Work Order Close-Out

    Maintains and files customer sign-offs for all assigned sales/work orders.
    Responsible for punch list resolution, including ordering product and initiating work orders and following up to ensure timely completion of punch list work.

Reports To: Chief of Client Services
Education: Associates Degree or Equivalent work experience
Experience: 3+ years’ experience in client service and commercial furniture/work spaces

Skills:

    Knowledge of industry pricing, discounts, freight, and installation.
    Strong computer and technology skills including Microsoft Office and sales order technology.
    Working knowledge of the dealership’s contract furniture lines, including features/benefits, pricing, application and assembly, specification options ad nomenclature, etc.
    Solid interpersonal and communication skills to interact effectively with a wide range of people both within and outside the company.
    Strong organizational and administrative skills; good oral and written communications abilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.

Contact Us

We look forward to hearing from you